Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Most of my Starred songs have been unstarred up to a certain date.

Solved!

Most of my Starred songs have been unstarred up to a certain date.

Is there some rollover that exists that files can't be starred for a certain length of time? I logged into the Desktop Application and the majority of songs are not starred anymore. My phone has been offline for several days, so I haven't lost the songs.

 

What's the deal?

Reply

Accepted Solutions
Marked as solution

ahh ive just seen this i guess im not the only one is there anyway you can retrieve my missing half a playlist i have everything that goes up to 22nd March 2011 but nothing before that!

Hope you can help!

View solution in original post

Marked as solution

TomGriif - Here you go... griif starred

 

PhilippSpeiss - Philipp's starred

 

Karlhadwen - karlhadwen starred

 

Raylbaker - raylbaker starred

 

Took me bloody ages to find some of these. Hope it's all good for you though. Let me know if it's not and I'll dive back into the database.

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

View solution in original post

51 Replies

Hey,

 

This sounds quite strange. There isn't any type of rollover like you mention, so this shouldn't really happen.

 

I can't revert all those starred tracks that were lost from here. However, I'm just sending you an email now with all the tracks in. So you'll be able to add them really quickly and easily.

 

Check your inbox over the next few minutes....

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Hi, 

 

I had the same issue where all my previously starred tracks have been deleted except from the past month. I pay for the service so I am guessing this should not be happening. Can you please help me out. 

 

Thank you. 

Jemack86 - Wow there were a lot of tracks in that. There are a few too many in the to send via email, so I've just made a playlist with all your tracks in, so you can just subscribe. If you subscribe, or drag them over to a playlist of your own, you shouldn't have any more problems.

 

Here's the playlist...  Jemack86 Starred list

 

 

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Hey,

 

I've just had the same issue and I'm so confused. :s

I'm a premium user and it happened after I logged in on a friend's computer.

When I came back to mine, everything was gone. I never had this problem before.

That's like 2 years spent starring 400 tracks that have disappeared!

 

Can you help me, too? A link to a playlist sent by email to star them all again quickly would be awesome. Or maybe another way to keep also the dates when I've starred them, because I often look at them.

 

Thanks !

Link-alex - I've just found those tunes for you. I've put them into a playlist, just like I did before. Just drag them into your Starred list. 

 

Ok, here it is... link-alex's starred

 

 

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Thanks a lot !

That's perfect.

 

I hope it won't happen again. Maybe you will be able to collect some info in logs or something?

 

Anyway, thank you again Sam.

Hey I had this same exact problem but one of the moderators - said he couldn't find my songs! He said it might have been a bug. Is this still a problem for my account or can someone salvage my songs? Thanks!

Hello there. I've had the same problem twice over the past month, now. It happend when I logged on a friends computer. It's quite anoying. can you help me out here?

All of my  starred  songs  are  gone  too 😞 all my  settings  and  preferences  😞

Planken95 and Cherryfreak1983 - It looks as if you guys created duplicate accounts by accident. Not to worry, your music is still there. If you could make sure you log in with the username 'Planken95' and 'Cherryfreak1983', as well as your Spotify passwords, you'll access the right account.

 

Ikatz - It looks like Richard sorted you out. Hope it's all working smoothly.

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

This has happened to me just as well.

I had almost 2000 songs in my Starred playlist and now only 188 remain. 

can anyone help?

EmmaRosenqvist - Hey! I've just had a look into your account and managed to find those tracks for you. I've created a playlist, so all you have to do is drag all the songs over from here...  Jeverud starred

 

Should then be sorted...

 


-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

I've just had the same issue where I logged into Spotify this morning and all my starred music, except for 30 songs that I starred yesterday evening, have been deleted. Is there any way to recover these songs? My spotify username is williamsmarybeth1.

Hello there - I've managed to locate them. I've created a playlist with them all in, just copy these all and then drag them into your starred playlists section. You can find it here.

Airhorn Enthusiast
Marked as solution

ahh ive just seen this i guess im not the only one is there anyway you can retrieve my missing half a playlist i have everything that goes up to 22nd March 2011 but nothing before that!

Hope you can help!

Thank you so much; I appreciate the quick response! Smiley Happy

 

Hi, 

 

I've had exactly the same problem as other people here, I had a hundred or so tracks starred and now they've all gone!

 

Any help would be greatly appreciated! 🙂

Hi David, recently I am experiencing the same sort of problem.
Missed all my playlist and starred items since a month or so...
Can someone help me?

thanks.

nevermind. just realised while I was reading other comments that I logged with different names. via fb and via my premium account.
all is good.

Suggested posts