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Most of my songs have been removed from my "song" file and idky! :(

Most of my songs have been removed from my "song" file and idky! :(

Hi, All! 

 

So the only songs showing up in my file are songs I have saved over the past three days. Everything from before that is gone. Many have suggested reinstalling the app. I have done this three times already and have had no success. However, all my songs are available on my iphone app. Though they are gone from the file on my computer app, the albums and artists of the missing songs still show up in the files "albums", "artists", and "recently played". 

 

If anyone has any suggestions that would be great! Thank you! 

Reply
5 Replies

Hi,

When you tried the full reinstallation, have you also removed your cache/other local files?
BittencourtSpotify Star
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Hi! Yes I did. At least just the cache file and the actual spotify file in Applications. 

Hmm. What about loggin out/in ?
BittencourtSpotify Star
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Yes I've tried 😕 Is there any way I could have possibly accidentally selected something that only allows me to view recently added songs?

I don't think so...

 

Maybe it's a bug - you could try getting in touch with Spotify support here

 

Good luck!

BittencourtSpotify Star
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