Moved/Change Address

[ellenchen]

Hello,

I recently moved to another city (not different country). How can I update my zip code in my profile? There's no option to when I click "edit profile" on my profile page.

Thanks

[Maxim]

Hey @ellenchen,

Are you the admin of a Premium for Family subscription?

[ellenchen]

No

[Maxim]

You should be able to update your zip code here: http://spoti.fi/2fFsOO3

[ellenchen]

There's no option to.

[Maxim]

I'd recommend reaching out to Spotify Support so they can look into this:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.