Moved countries and I can't link my accounts

[meaningofliff]

Plan

Premium

Country

NL

Operating System

(iOS 10 and Windows 10)

My Question or Issue

I recently moved from the UK to the Netherlands.  I have updated my region and my payment method to pay for Premium (I used to pay through PayPal), but no matter what I do I seem to have a whole new account - none of my previous playlists and play history has been saved.  What can I do to link my new account to my old one? My email address and user name are all the same - the only things I have had to change are region and payment method.  Cheers everyone.

[Luan · Accepted solution]

Hey, @meaningofliff 

Welcome to Spotify Community and thanks for contact us here.

About your issue, you can recover all your playlists to your account again. Just follow the steps below:

1. Log in to your account page.
2. Click Recover playlists in the menu on the left. 
3. Click RESTORE by the playlist you want to recover.
4. Open Spotify and find the restored playlist at the bottom of your playlist collection.

Let me know if you had got back your playlists and if you need more information or have any other issue, be in touch with me again.

Best Regards

hezorg (Luan Araújo)