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Moved country, changed bank card, Spotify won't accept.

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Moved country, changed bank card, Spotify won't accept.

My payment on my new (Irish) card is continually being rejected. When I try to amend my details "Ireland" appears but is greyed out and Spotify insists I am still in the UK. I do not want my account cancelled. Help?

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Hey @Stratguru,

 

You can change your account's country by following the instructions from this support article: https://support.spotify.com/article/how-can-i-change-my-country-setting/

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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Marked as solution

Hey @Stratguru,

 

You can change your account's country by following the instructions from this support article: https://support.spotify.com/article/how-can-i-change-my-country-setting/

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Seems to have worked and looks like I'd missed the "more options" bit, although it is a little obscure. Country still shows up as "GB" on my profile though. Thanks for this.

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