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Moved from US to Brazil but still getting charged

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Moved from US to Brazil but still getting charged

Newbie

Moved from US to Brazil in August but still getting charged Us rates. How can I change that? Also I would like to get refunded for being overcharged since August as Spotify is cheaper in Brazil. 

1 Reply

Re: Moved from US to Brazil but still getting charged

Rock Star 24
Rock Star 24

Hey @talhap,

 

You can update your country setting by doing the following:

  1. Log in to your account page.
  2. Select Subscription in the menu on the left. 
  3. Click UPDATE.
  4. Enter your payment details. Make sure this is one that was issued in your new country. You’ll then be prompted to change your account’s country settings. 
  5. Your settings will change to the new country from your next billing date.

Regarding your question about refunds, I'd recommend checking out Spotify's Refund Policy: https://support.spotify.com/account_payment_help/payment_help/refund-policy/. 🙂

MaximRock Star 24
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