Moved house with family account

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Moved house with family account

Righteousbro
Newbie

We moved sometime last year and now I want to add a familymember to the account. It seems to be impossible to do that without having to actually create a new account and then adding all of the members again. And off course creating a bunch of new playlists etc with it? Is it 1999 again? Seems bad form tbh

 

1 Reply

Noah
Rock Star 8
Rock Star 8

Hey @Righteousbro,

 

Welcome to the community!

 

It’s not possible to change the address registered on an existing Premium for Family plan. If you move or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account.

 

Let me know if you have any questions. Happy listening 🙂

NoahRock Star 8
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