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Moved to US now I can't use Spotify

Moved to US now I can't use Spotify

Almost 2 weeks ago I moved from Turkey  (my home country where I was living and registered to spotify) to us. Now it tells me my location does not match the set in my profile and tells me to either upgrade to premium or change my account options. I change it to US, give a correct zip code, even give my new number etc. it still does not allow me to log in. 

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3 Replies

Hey @user-removed!

 

We'd recommend you get in touch with us via this contact form.

 

You can also find us on Facebook or Twitter.

 

Give us a shout, we'll be happy to help.

 

Anyk17

I tried to contact but the forum doesn't work either. What am I supposed to do at this point...

 

Don't worry @user-removed!

 

If you got an automated reply email telling you to check the help section or the Community, you need to reply directly to support@spotify.com.

 

You can also contact us on Facebook or Twitter.

 

We'll be happy to help you out.

 

Anyk17

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