Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Moving to Other Country

Moving to Other Country

Hey Spotify, me and my girlfriend are planning to move from Indonesia to Singapore, since she is the administrator of our family plan, please help us, what we need to do? should we both change country or only the administrator?

One more, can we pay with a debit VISA from US even if we're in Singapore?

 

Reply
2 Replies

Hi @andikadigna. Since you'll be moving you'll both need to have the same country listed on Spotify to remain eligible for the family plan. If she changes her location, but you do not, then you will no longer be able to subscribe to the family plan. 

 

As far as your credit card, my understanding is that so long as she maintains her premium status she can continue to use a US credit card. If her subscription lapses, however, it will require a card from the country you are currently residing in.

 

Hope this clears things up for you. Please let me know if you have any other questions. Cheers!

Ok we'll try and if it works I'll accept it as solution, thanks a lot!

Suggested posts