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Mudei de país e não consigo acessar meu spotify

Mudei de país e não consigo acessar meu spotify

Boa noite,

Mudei do Brasil para Portugal, e meu Spotify não funciona, dizia as informações que era o método de pagamento, realizei o pagamento via boleto e agora diz que não tenho acesso pois o mesmo formado país é de 14 dias, e agora ?
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1 Reply

Hey @Erickdiego!

 

Hope you don't mind if we reply in English, but we also have Portuguese support via Facebook or Twitter at @SpotifyAjuda or via email here.

 

If you have a Free account and are outside of the country for more than 14 days, you won't be able to use Spotify. You'll need to change the country and payment method to be able to use it. There's some info about it here.

 

If you still have problems, the support team can help you. You can reach them as mentioned above.

 

Take care 🙂

 

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