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Multiple Account issue: Being charged for Premium, however I cannot find my account

Multiple Account issue: Being charged for Premium, however I cannot find my account

marcusari

Hi,

 

I am being charged for a premium service, however, I appear to only have subscribed to the free service when I log in. 

 

I do not have any receipts from Spotify in my email account.

 

I think I may have subscribed  twice, and that the email address I used for my premium account, i no longer have access too, so I can't find my user name or change my password.

 

If someone could help me with this, I would be very appreciative.

 

 

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JuanSebastian
 
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