Spotify Community

Sandy79 · 2019-06-06

Plan

Premium

Device

Samsung Grand Prime

Operating System

Android

My Question or Issue

I paid for Premium and I've downloaded my songs but I can't listen them in offline mode.

Billy-J · 2019-06-07

Hey there @Sandy79, thanks for reaching out!

Could you try a clean reinstall of the Spotify app? If that doesn't help, could you let me know if this happens on another device?

Let me know how this goes 🙂

Billy-JSpotify Star

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[Music] Can't listen my songs in offline mode