Music gone

[mfesperman1]

My app has been deleted off of my phone quite a few times. This last time the app was deleted, all of my playlists and songs were gone when I re-downloaded the app. I only have one account and I've logged in with the same email and password. Someone help! I had so much music!

[Alejandro_C]

Hey there!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.