My 12 Month Premium card showing as a Visa card in my Account ? Been Scammed ?

[PhilD]

Hi all,

I purchased a spotify 12 month premium card online from a seller.

They have setup the account for me and passed me the user name and password of it etc.  Thats all fine, however when I go into the payments section of my account it says the 'subscription will be automatically renewed on 25-3-2015 and charged $9.99+ sales tax' etc etc.   when i look in subscriptions and payments it shows that 'you are paying using'  and then has the visa logo and then a four digit number from the end of a visa card

Im now worried they have pulled a fast one and only registered me for one month with a visa that they can cancel ?

how can i find out if my subscription is a 12 month one or not ?  could they have sold the same card 12 times just setting up an account for each person for one month?

My order number is 18925612807071 and my order id receipt is 550226773012.

Any help much appreciated

Thank you

Phil.

[MattSuda · Accepted solution]

It looks like your account is set to a monthly renewal on a credit card.

I suggest to stay away from online sellers and only subscribe to premium through the Spotify website, or buy an official Spotify gift card from select stores across the world: https://www.spotify.com/gift-card

If you want to, you can contact support 

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.