My Account Got Deleted?

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My Account Got Deleted?

user-removed
Not applicable

I was using Spotify Student for the past few years and today it gave me the message saying there was no Facebook Account attached to my account. I tried all previous methods in these forums and nothing worked. So, I decided to try to make a new account using my Facebook. I was sure it wouldn't let me, but it did. There is no record of anything now on my account. I've been using Spotify forever. All of my playlists, uploaded music, everything is gone...I don't even know if I'm still being charged for Student or not. **bleep**.

1 Reply

Jacob
Community Legend

Hey @user-removed, welcome to the Spotify Community!

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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