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My Account Looks To Have Been Hacked!!

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My Account Looks To Have Been Hacked!!

I logged in (with Facebook) and noticed that none of my playlists were there. Just three strange ones, that I hadn't followed. My saved albums and friends and everything else was okay.

 

I went into My Account and immediately noticed a strange address attached to it, valentin.basturea@yahoo.ro . That is NOT my email, nor the one I used when signing up. MY address is polly.weifenbach@gmail.com. It appears that it or my password don't work with it any more. Appears that my account has been taken over?

 

Like I said nothing else is out of sorts, just my playlists gone and that strange email address there. Also all my other account information was correct like Date of Birth and mobile number. 

 

Please help ASAP.

 

MY email, again, is polly.weifenbach@gmail.com. My account is Pollys_Music and I'm a Premium member.

 

Thank you.

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Marked as solution

Just an update:

 

RESOLVED.

 

Spotify Support was fantastic and we fixed the problem.

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An addendum... I fully logged out and was also able to email support. 

 

Case  # 03525641. Thanks!

Marked as solution

Just an update:

 

RESOLVED.

 

Spotify Support was fantastic and we fixed the problem.

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