My Account is Hacked or Stolen

[grovesam]

Hello,

My name is Gökay KAHRAMAN.

I am a Spotify Family Premium user since 08.06.2016.

Last night suddenly my phone and computer logged out from Spotify and I could not connect with my E-mail and password as usual. Then i tried to log in with my connected Facebook and it worked.

I checked my Spotify profile page and saw my E-Mail adress and postal code is different then mine. I can still connect with Facebook but, I think my account has been stolen. I can not change the E-Mail or reset the password, since I do not know the password and,  I could not get an answer from Spotify Turkey. I need help and, i need it quick.

My normal Spotify E-Mail: gokaykahraman@live.com

The current E-Mail adress on my account: tices1979@cuvox.de

I am waiting for a solution.

Have a nice day.

[grovesam]

I need help, i can't use my account.

[Angedunkl]

Hi my account has been stolen. Will I still be charged?