My Account is hacked

[user-removed]

Hello, someone changed my e mail and my password. Now i cant change my password and e-mail cuz both need recent password that he changed. I want to delete my account pls help

My account: efeler12

[KatesHere · Accepted solution]

Hey there @user-removed, welcome to the community!

That's not good. I'd suggest you get in touch with a member of the Spotify staff so that they can take a look behind the scenes for you and if you've made a new account, transfer your music and followers over to your new one. You can reach them by using the anonymous contact form so that their reply can get to your preferred email. Make sure that you're not logged in on Spotify or the community and that you add all the necessary information so that support knows which account you need help with.

Keep in mind, if you receive an automated email response directing you back in the community to reply to it, even if it's from a no-reply address! Support gets back within a day or two.

Hope this helps!

K