My Account was hacked. How do I recover my account?

[Fadli]

Plan

Premium

Country

Indonesia

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hi, i think my account was hacked. I cant log into my account, and when I try to change my password, the email was already changed (it used to be *snip*). How do I recover my account? Or, how do I stop premium features on that account?

I checked my inbox and i found this (attached picture).

*community rock star edit - removed personal info*

[Billy-J · Accepted solution]

Hey @Fadli, thanks for reaching out to the Community!

Sorry to hear about this. I'd recommend checking out this support article for the next steps to take.

Have a great day 🙂