My Artist List is Gone!! Please help...

[Candice-CC]

Hello,

The list of artists I'm following isn't completely gone but has dropped down to a measly seven from what was likely approximating 100 and was put together over a considerable amout of time using a considerable amount of effort. Many in that list I'll rememember and be able to add back but a large percentage of the artists I was following were those I was unfamiliar with yet somehow came across and I followed them on here as a reminder to check them out. The list is absent from both th browser player and the downloadable player and it feels as if this simply happened last night in my sleep.

ADDENEDUM: I just looked at the pages of artists I'm following thinking I was going to start going through and re-follow all I could remember but when I got to these pages it still shows that I'm following these artists, now I'm really confused...

Can anyone explain how this is possible and suggest a way for me to retrieve this? Thanks in advance!!

Best,

Candice

[Candice-CC · Accepted solution]

Nevermind... I'd delete this but I can only edit it but my original comment here is no longer relevant...

[ALEX_K]

i have just had the same issue, but with albums as well. i recently tried contacting spotify about other issues, it telling me i had multiple logins and the websites function to sign out other users not working. i tried contacting customer service only to be told to ask come here to the community. though i don't understand why other users would be able to fix their websites functionality. i complained about that and got an email with extremely bad english where they said they couldn't understand what my issue was and to please supply them with contact info like my credit card number and to please verify that i live in the us. does anyone know how to regain artists and albums, and has anyone had anyone associated with the company actually address issues ever?? i didn't respond to the email i sent them, mostly because their staff  couldn't write an english sentence properly, and admitted they couldn't understand simple english.

[Peter__]

@ALEX_K - Is this artists and albums in Your Music collection?

[ALEX_K]

yes

[ALEX_K]

after the latest update, i had only gotten around to populating those lists, through a little trial and error, perhaps two weeks ago.