My Child can Not log into Familyaccount

[matthiasmett]

Always an error because it Could not be verified that She lives in my house! Don't know what to do.

[Astame]

Hi there @matthiasmett

Did you enter the same address as you did with the administrator account when you tried to add your child to the Family plan?

[matthiasmett]

Yes, i did.

[Astame]

@matthiasmett

Can you send me a screenshot of the error message you're seeing?

[Carlos_Acuna]

Hi, I have the same problem but whit my brother account, shows the same. please help me. attached image