My Premium Account Hacked

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My Premium Account Hacked

Casual Listener

Hello,

 

I wanted to know if is there anyway to contact client support in Spain. It seems that my account has been hacked. I am able to log in via facebook but when I look at my account details the email and password has been changed. Is there anyway to reset my account? Please I need help with this as soon as posible.

 

Thx in advance,

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Re: My Premium Account Hacked

Community Legend

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you in recovering your account after verifying a few details to prove ownership.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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