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My Spotify Hacked!

My Spotify Hacked!

It appears that somebody hacked my account (premium) and deleted most of my playlists. I managed to recover some of them, and saw that they had been deleted on 18th April. The Spotify was set to play on "Randy's Iphone", and there were playlists that I hadn't created. 

Does this mean I was definitely hacked? I log in with facebook, does that mean they have my facebook details? How did they do this and how can I stop it from happening again?? 

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1 Reply

Hey @Pets73!

 

It's not cool when someone takes something that's not theirs. I'd change your Facebook password first off and I'd get in touch with Spotify by following this link (you won't have to login with this link) to send an e-mail and they'll be able to look into it for you.


If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

 

Spotify should reply within 24 hours.

 

Hope this helps!

Andy

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