My Spotify Unlimited Subscription ended (?) 5 days early.

[DaMoose]

Hello,

I got a yellow top bar message saying my prepaid subscription ended while It should end on 2012-09-14.

Has my subscription actually ended early or is this a bug?

[David]

Hey there!

It's mostly likely a warning message saying that your gift card will expire on 2012-09-14. Have you been hearing adverts at all?

[DaMoose]

Hello, I'm sorry for replying this late but ever since I posted this (last Sunday) I've been hearing commercials every few songs.

Not sure if I listened more than 20 hours, but it doesn't show a 20 hour bar.

Today being 14-09-2012, so it should end tomorrow. But does this mean my Subscription has already ended? Because I'm hearing commercials?

[DaMoose]

It now showed a blue top bar saying: You are now using Spotify!

Which I assume means my subscription has officialy ended, but I started hearing commercials again 5 days early. (when the yellow top message showed up and notified me my subscription had ended)

[DaMoose]

Uhm, is anyone going to answer me? It's been 2 weeks.

[David · Accepted solution]

Hello,

Indeed, according to our database, your giftcard was processed on 2012-07-14, and therefore should have expired on 2012-09-14.

Check your email shortly, I'll pop a message over to you.

[monotoneCasper]

It's funny, a similar thing happened to me:

a premium membership attained through a ((digital) giftcard) seemed to have ended before it should.

For me the problem was solved by logging in and out of the spotify desktop app.