My Spotify account was hacked and I can't contact support :(

[nadeeshika]

This morning I received an email saying: 

We've updated your email address
Hello, Spotify here.
We wanted to let you know that the email address on your Spotify account has changed recently.
Your previous email address was: XXXXXXXXXXX
It's now: XXXXXXXXXX

If you meant to do that, then no worries. It's business as usual for you.

If this wasn't you, email us at XXXXXXXXXX to let us know. We'll look into what's happened.

Could someone please contact me at XXXXXXXXX to have this changed back? Or simply change it back to XXXXXXXXXX because I did not make this change! 😞 I can't change the email myself because I signed up via Facebook OAuth which skipped setting a password for my Spotify account. 

I tried contacting the email above and reaching out via Spotify web support but I don't think either of those went through. The latter especially did not work out because the ticket was linked to unknown email. 

After Googling it a bit, I'm sad that credentials getting leaked seems to be a thing with Spotify 😞 I was just thinking about reactivating but I'm super glad my credit card wasn't linked to my account today...

[SaraiSound]

I'm so sorry to that you are having this problem.  I highly recommend that you tweet @spotifycares as they are very fast with the turn around on issues.   Lets get you up and running good again.

The other option is to contact them via this link: Contact Spotify Support (Banking/Subscription).

I hope you are able to get your situation corrected as soon as possible. I have confidence you'll be satisfied with the resolution.

If this solved your issue, click on 'ACCEPT AS SOLUTION', or add a Like if it was helpful. 🙂

Take Care.