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My Spotify is connected to wrong Facebook account

My Spotify is connected to wrong Facebook account

Hi,

 

My original account is 1241800616. By mistake I removed the Spotify app from my Facebook settings, now it has logged me out of all my devices and when I log back in it has created a different account. I contacted the support team a week ago and have not gotten a response. It sucks that I am still paying for my premium account and cannot access it. Is there anyway I can get access to my original premium account. I would appreciate the help. 

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1 Reply

Hi there and welcome to the community,

 

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


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