My USA Credit Card Saying its from the Wrong Country

[flyinfungi]

My Card is USA card. Its from US Bank  in fact and their branch is only in the USA. Why am I getting the error message sayings its from the wrong country? 

[Jordi]

Hi there and welcome to the community,

Can you confirm that the country that is displayed on the account overview is correct?

[flyinfungi]

My account shows US when I click that link. I am a US citizen, live in the US, bank in the US, and my card is a US based card from US Bank. Hope that helps. 

[Jordi · Accepted solution]

Thanks for the confirmation. I have forwarded your issue to the staff. They will reach out to you soon.

[amatthews]

This same thing is happening to me. AMEX from wells fargo. Everything is from the US and account is set to US. I emailed support and they just sent me here.

[natalieroyal5]

Hi! I was having this same problem and was wondering if you could help me too. I have a US AMEX card but when I try to get Premium it says the card is out of country. I have no idea what to do because I called my bank and they said the problem wasn't on their end. I wish I could call Spotify but they don't have a phone number! I emailed and haven't heard back so I came here.