My account email was changed without my permission. Please Help

[chrisjhendy]

I had to create a new temp account just to post this but someone has changed my email associated with my account. Please help

[Maxim]

Hey @chrisjhendy,

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

[chrisjhendy]

Thank you for the suggestion. This post is the result of following the recommendations there. Hopefully someone from Spotify support can contact me to resolve this?

Support Case number is #10471414

[Maxim · Accepted solution]

If you got an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.