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My account get hacked

My account get hacked

Someone else useing my account and i cant kick him out plssss helpppp meeee

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2 Replies

Hey @GamerX

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you further with this.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible. Please note that it can take up to 48 hours to get a reply.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

MauriceMVRock Star 7
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Hey @GamerX

 

Just jumping in to add something to what @MauriceMV suggested.

 

It'd also be good for you to bookmark and follow the steps in this support page article as well as this one since they feature some essential info regarding how to keep the safety of your account up-to-date.

 

Hope you'll find this useful. Let us know if there's anything else we can help with!

Mario Moderator
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