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My account got hacked

My account got hacked

Hi, i used to login via facebook and somehow someone got into my account and changed my email and password and now i cant lock them out or recover my account. 

 

I already sent an email to premium @spotify.com and the contact form doesnt help beacusae they send an email to the hacke's account.

 

what can i do?= 

 

 

thanks

Reply
1 Reply

Hello @imnachos, welcome to the Spotify Community!

 

Don't worry, first of all log out of your Spotify account.

 

Then contact with Spotify Consumer Support filling this anonymous contact form.

 

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉

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