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My account got hacked

My account got hacked

Hello fellas. My account recently got hacked a little while ago. First off I noticed that entire albums for artists I have never heard of were downloaded into my library. Then when I tried to log in,  my account was different. I had none of my premium features. My account is still logged on to my Playstation 4 and I can see that more music has been downloaded and it seems like my account is actively being used. I can't gain access to my premium account for some reason. Please help 

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2 Replies

Hey @user-removed,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

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I still won't let me log in. I think it's under a different account or somethingBecause the email for my fb connected account with <removed>. But the user name is Jordan2613. Whenever I try to log in under my username Specifically it won't work 

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