Announcements

Help Wizard

Step 1

NEXT STEP

My account has been hacked. Can Spotify staff recover favourites song?

Solved!

My account has been hacked. Can Spotify staff recover favourites song?

 

Plan

Premium

Country

 Poland

Device

 

All 

My Question or Issue

 Some hacked into my account using family plan, deleted all songs from my favourites and added a ton more. Can someone from Spotify recover the data? All of this happened 6 hours ago.

Reply

Accepted Solutions
Marked as solution

Hi there,

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hi there,

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I've contacted customer service and all data is back now. 🙂

Suggested posts