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My account has been hacked. Please please help

My account has been hacked. Please please help

I discovered my account has been hacked because I received an email saying the email address in my account has been changed. I have emailed the email address that they provided to try and solve this issue but haven't gotten an answer back. The hacker has changed the email and password within my account so everytime I try and contact Spotify support, they notify me that I will receive an answer on the hackers email. PLEASE HELP!

1 Reply

Hey there!


This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares

handle, or on our Facebook page.


No worries, with that contact form, they'll get back to you on the email you provide. 


We'll be happy to help you sort this out.


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