I have a premium plan all linked to my email, and I just updated my phone and now my phone says I am on a free membership.
I have my facebook photo there and my playlists.
I logged online to change my username none of my profile information loaded.
WHAT IS HAPPENING.
Please help, THANKS!
Hey @ScaryDerry, thanks for reaching out to the Community!
Could you send me a screenshot of your full account overview page? Just make sure to hide sensitive info when posting to the Community.
Looking forward to your reply 🙂
Hey @ScaryDerry,
I didn't get the screenshot.
To make sure you're sending the screenshot correctly, click 'Choose Files' at the bottom of your reply > Select the screenshot you're trying to share.
Keep me posted, I'd love to take a look at what's happening 🙂
Hey @ScaryDerry,
Thanks for getting back to me.
Could you try following some steps here?
Also, as a recommendation, it's good to cancel your subscription with Apple and subscribe directly to Spotify.
Let me know how this goes 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…