My account is hacked/stolen.

[user-removed]

My account is hacked/stolen.

I tried logging on spotify today on my way to work, but i couldnt log in. The password was changed so i checked my email to see if the contact email was changed, which it was.

How come the hackers just have such an easy way changing all info, i didnt even find a confirmation that i changed email in my inbox.

Can you help me retrieve my account. I am paying for a subscription that i don't use.

This occured at about 23:58 the 2nd og april (yesterday)

[Maxim]

Hey @user-removed,

Please reach out to Spotify Support. They'll be able to look into this for you and you'll hear from them shortly :).

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

 Support usually replies within 24-48 hours.

[user-removed]

Hi @petoong

 I had the same problem this week.

I don't know if this can save you, but you can try it.

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Account-hacked-please-help/td-p/133...