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My account is hacked!

My account is hacked!

Im logged in through my facebook account which is linked to my normal spotify account. altough some1 has hacked my normal account and changed the email and password. Im from sweden and someone changed the email to a hotmail.co.uk mail... I cant do anything to stop him from using my spotify. I cant change password since he changed the mail. And i cant change the mail since he has the password... Please, is there some way to get this sorted out?
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4 Replies

Hi,

 

Sorry to hear this.  Please contact support and then post your case number in this thread.  We will help you recover your account.

Well, it said they will send a response to the mail currently registered to the account (which isnt mine) So how would i even get the case number. Thanks for responding.

Your Facebook profile is still attached to the account.  I will send you a message to email address linked to your Facebook.  Case ref - 4526860.

Thank you!

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