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My account is under my old email and I can’t receive my code to verify

My account is under my old email and I can’t receive my code to verify

I have a new card for payment and I can’t login cause my account is under my old email and I no longer have the number tied to the account. I need help fixing the situation
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1 Reply

Hey there,

 

Thanks for reaching out about this in the Community and sorry about the late reply, as we just came across this post. 

 

The best thing for you would be to get in touch with our Support folks, here, by following the steps under Send us a message: they will be able to take a closer look and help  you handle your account, backstage.

 

Hope you’ll find this useful!

Mario Moderator
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