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My account stoled

My account stoled

Xoxe
Good morning, somebody had stolen my account.

I can connect only from Facebook Connect but somebody change the mail and pass of my account and I can't connect with mail.

Exist any way for recovery my account?

Thanks for your help
Reply
1 Reply

Bittencourt

Hi @Xoxe, welcome to the community!

 

I'm sorry to hear that.

In this case then I suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply.

Support usually gets back within a day or two.

Good luck!

 

 

 

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