My account using by another device which I dont know

[berkan998]

Plan

Premium

Country

 Turkey

Device

iPhone 8

Operating System

iOS 12

My Question or Issue

 Hello there I have a problem that I just recognized, for 1 or 2 weeks when I open the application from my phone, from web browser or from windows application. There is a song playing at a device which I do not know and for that period my all playlists are deleted and new ones has came. I logged out all devices and I enden all sessions from web browsers web user panel. I changed my password but it is still happennig. Help me

[Maxim]

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

[katiek_]

Hi there! 

I think that you should start a new spotify account, or use this to start fresh with your songs.