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I am paying a family account along with my roommate. I was changed back to free account AGAIN and it is getting frustrating. Wth spotify?
Solved! Go to Solution.
Mine is fixed...
When I activated the family account, I missed that (probably) an option was checked standard that the account would expire in 5 months. So... Had to activate it again.
This happened to me too, my account was changed sometime in the last few days. Super frustrated because I can't seem to get an answer about what the heck is going on. All they keep asking me for is copies of my last payments but I don't remember which one is connected to this service.
Very disappointed in the customer service and my consider switching to another service.
Mine is fixed...
When I activated the family account, I missed that (probably) an option was checked standard that the account would expire in 5 months. So... Had to activate it again.
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