My account was changed to free

Solved!
Reply

My account was changed to free

Brhillp202brah
Casual Listener

I am paying a family account along with my roommate. I was changed back to free account AGAIN and it is getting frustrating. Wth spotify? 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Snake23
Casual Listener

Mine is fixed... 

 

When I activated the family account, I missed that (probably) an option was checked standard that the account would expire in 5 months. So... Had to activate it again. 

View solution in original post

5 Replies

Snake23
Casual Listener

Exact same issue here! 

 

did you already take steps for this @Brhillp202brah ? 

Kbaichtal
Casual Listener

This happened to me too, my account was changed sometime in the last few days. Super frustrated because I can't seem to get an answer about what the heck is going on. All they keep asking me for is copies of my last payments but  I don't remember which one is connected to this service. 

 

Very disappointed in the customer service and my consider switching to another service. 

Solution!

Snake23
Casual Listener

Mine is fixed... 

 

When I activated the family account, I missed that (probably) an option was checked standard that the account would expire in 5 months. So... Had to activate it again. 

View solution in original post

Kbaichtal
Casual Listener
Oh really. Is that something that we all need to do every few months?



Brhillp202brah
Casual Listener
Yes I did. I contacted them directly, they fixed the issue ASAP.
SUGGESTED POSTS