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My account was compromised

Solved!

My account was compromised

My account had been compromised!

Plan

Free/Premium

Country

United States

Device

Dell Inspiron 3583

Operating System

Windows 10 (S mode)

 

My Question or Issue

My Spotify account for three years from when I started using it was used by somebody else, which included playlists of songs I don't listen to, my passwords being changed by somebody and also, the option to play explicit content was removed. Can somebody help to show me what should I do if I want to claim my content back?

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Reply

Accepted Solutions
Marked as solution

Hi @458MafiaBoss,

 

Thanks for posting in the Spotify Community!

 

If you notice suspicious activity on your account, I highly recommend following all the steps provided in this Support article. The last step in the article includes a link for contacting Customer Support, who will do their best to restore anything lost on your account.

 

I also highly recommend reading this Support article regarding measures you can take to protect your Spotify account.

 

I hope this helps, and let me know if you have any other questions.

 

Have a good day!

AdamDamSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hi @458MafiaBoss,

 

Thanks for posting in the Spotify Community!

 

If you notice suspicious activity on your account, I highly recommend following all the steps provided in this Support article. The last step in the article includes a link for contacting Customer Support, who will do their best to restore anything lost on your account.

 

I also highly recommend reading this Support article regarding measures you can take to protect your Spotify account.

 

I hope this helps, and let me know if you have any other questions.

 

Have a good day!

AdamDamSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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