My account was deleted

[trashcan2]

I created a new spotify account recently and signed up for the 30 day trial. The only problem is that I can no longer access that account as when I tried to log in it gave me an error message and said the email I tried to log in with had no account attached to it. I tried all of the basic fixes (deleting the app, trying to reset my password, restarting my phone and computer), and nothing was working. So after I did all of that, I decided to try creating a new account attached to my email and it worked, confirming that my account had really been deleted (because you can't have two accounts attached to the same email). So now I can't log on to my old account with all my music. More importantly is the 30 day free trial that I signed up for on the deleted account. I used my debit card to sign up, and the terms and conditions said that it would automatically bill my checking account after the trial ends. I am not so concerned about losing all of my playlists, moreso just paying for a premium subscription for an account that doesn't exist. At this point I'm only about a day into the 30 day trial, so I'm not positive I'll be billed, but hopefully this will be sorted out before then.

[Maria_B]

Hey @trashcan2!

Thanks for bringing this to our attention.

Can you check the info over here?

If nothing works, can you send us some screenshots of the error messages you're getting?

We'll take a look.