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My account was deleted

My account was deleted

Plan

Free

Country

Spain 

Device

Pc 

Operating System

Windows 10

 

My Question or Issue

 I was using my acount for years but today I can't log in, and the system of recovery say me that my email don't exist, and any other device can't conect.

 

I had read the support help, and for example, in my computer in Appdata exist the directory with the data of my old account. And I had a old email to chage a pasword that I'dont remember request, is strange.

 

I don't give more information about my account because this is a forum public and no the private conversation, with the support sorry.

 

Thank  you.

Reply
1 Reply

Hey @TonyMR.

 

Thanks for getting in touch!

 

This sounds like a case where our friends from support can help with. You can find out here how to get in touch with them.

 

Let us know if you have further questions and we'll be happy to help.

 

Have a nice day.

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