My account was hacked about a year ago and my favourites were all deleted, can i recover them?

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My account was hacked about a year ago and my favourites were all deleted, can i recover them?

octoraider
Newbie

Plan

Student Premium

Country

Scotland

Device

(iPhone 6s, Macbook Pro mid 2015)

 

My Question or Issue

When my account was hacked about a year ago, I got it recovered quickly and easily, however all of my music had been wiped. I decided to just start again, but am now just wondering if there's any way of recovering the music that was deleted from my favourites/songs?

1 Reply

Re: My account was hacked about a year ago and my favourites were all deleted, can i recover them?

Rock Star 15
Rock Star 15

Hello @octoraider  and welcome to the community!


You can recover deleted playlists. Just go to your Spotify account page > Recover playlists.

 

If it's not the one you are looking for, then I recommend you to get in touch with Twitter: @SpotifyCares and see if they can lend a hand. 

You can also get in touch with the customer services team directly using the online contact form and they will be able to lend a hand. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

 

Let me know how it works for you!

 

Have a nice day :-)

kejt_Rock Star 15
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