My account was hacked!

[cerdeng]

Hi everyone and i need your help! Today when i logged on spotify, i noticed my playlists gone. Think that maybe there is something wrong with my facebook account. So i logged out and try to log in with just mail. It said it's wrong and that's it. After i logged on via my fb again, saw that my mail changed to "*******@yopmail.com" is this a joke?? I'm a long-time family premium member and i'm the leader of acoounts. When i try to send a question spotify support, after sending message bot said they'll contact me with fake mail that before i said. I'm on my phone now and don't know what to do know. Please help me if you can. At least i'm trying to contact official support from here.

Ps: i attached a screenshot shows that all of my playlists are deleted at same day. Suppose that's the day when i hacked.

[Hubo]

Hey @cerdeng! Welcome to the community!

That's definitely not alright! Someone from Spotify can take a look backstage to make sure everything's safe and sound. You can contact them using this form, someone will reply within 48 hours.  Let me know how it goes.

Take care! 🙂