Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My account

My account

I signed up with Spotify using my facebook account. My facebook page was reported and now I dont have access to that particular spotify account. Is there a way that I can retrieve that account? If not, I need to to stop payment for music I cant listen to
Reply
1 Reply

@Tarheels1

 

My suggestion would be for you to create a new account with a different email address from the one you use for Facebook. That will give you a Spotify username of your choice, so you won't have to rely on Facebook anymore.

 

Once you have this new account, contact customer support and they'll help you migrate your Premium privileges, library, playlists, friends, etc. to this new account.

 

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts