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My Bank account number got changed and u still had my old one for payment.
Now after trying to take from my account u couldn't and i cant login to change / update payment and pay for my new month..
Please help, i want to give u my money 😞
has anyone managed to get an answer to this. i am having the same problem. i am trying to pay via Paypal but Spotify keeps giving me the error that i cant due to wrong country....it's driving me "crazzzzy" 🙂
Hey @bingles5 ,
Thanks for reaching out.
I recommend you to check out this article about payment troubleshooting,
Also, if you recently moved to another country you can find more information about how to change your country settings here.
Let me know how it goes 🙂
can't you log in? or can't you change your payment info?
please be more specific. 🙂
If your problem is loggin in you can try to recover yor password
the payment method that yo try to use isn't available on some countries, try to verify that you aren't on one that this countries or select the correct country at the bottom of the page