My card was charged at 11:13pm march 7, 2018. my bill isnt due until march 8,2018

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My card was charged at 11:13pm march 7, 2018. my bill isnt due until march 8,2018

shawnieV
Newbie

Just wondering since I cannot speak to anyone immediately, how can I get my money back fast! My due date is for march 8, 2018 . How can they take it out anytime before that, I was rushing home from work tonight just to cancel it before 12am, because I didn't have the money to pay for another month of premium. I actually like the app and it's flexibility, and was going to start back up with premium on my next pay check, I got it cancelled before 12am so, I should be able to see my 9.99 back on my acct pronto right? well, either way I am feeling like I just got played, 9.99 isnt much but It's still my money, Thanks 

1 Reply

Re: My card was charged at 11:13pm march 7, 2018. my bill isnt due until march 8,2018

Rock Star 17
Rock Star 17

Hey @shawnieV!

 

Please be aware that a refund is never guaranteed and all requests will get evalutaed on a case-by-case basis by the support.With that in mind, please fill out the contact form to create a ticket with support.
The support will do their best to get in touch with you as fast as possible, but please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

 

Have a nice day!

LK608

LukeRock Star 17
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