My country is not changing

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My country is not changing

the_badmannn
Casual Listener

My account country is set on GB and i'm trying to chenge it in payment method section, but still remains the same.

Plan

Premium

Country

Romania

Device

Samsung Galaxy S10 Plus

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Re: My country is not changing

kenatch
Music Fan
I think the country change will take effect on your next cycle.
I bet you just need to wait till you get charged again.

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3 Replies

Re: My country is not changing

Moderator
Moderator

Hey there @the_badmannn,

 

Thanks for reaching out! 

 

Lets' try the following out on a Desktop device:

 

  1. Open an Incognito (Private Session) Window. 
  2. Copy and paste this link there: http://www.spotify.com/account
  3. Follow the steps in this article

Let us know if it works out and if not, send us another screenshot or tell us what error message you're getting.

 

Keep us posted!

PetyaModerator
 
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Solution!

Re: My country is not changing

kenatch
Music Fan
I think the country change will take effect on your next cycle.
I bet you just need to wait till you get charged again.

View solution in original post

Re: My country is not changing

the_badmannn
Casual Listener
I tried it again in Incognito, still no luck. I don't get any error it just says "changes saved" , but when I check my profile still the same country.
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